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	<title>Blog Carl Morris &#187; email</title>
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		<title>Reaching for a better email tomorrow (my white inbox resolution six months in)</title>
		<link>http://quixoticquisling.com/2009/07/reaching-for-a-better-email-tomorrow-my-white-inbox-resolution-six-months-in/</link>
		<comments>http://quixoticquisling.com/2009/07/reaching-for-a-better-email-tomorrow-my-white-inbox-resolution-six-months-in/#comments</comments>
		<pubDate>Wed, 01 Jul 2009 23:48:41 +0000</pubDate>
		<dc:creator>Carl Morris</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[milestones]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[web]]></category>
		<category><![CDATA[bacn]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[donald knuth]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[gtd]]></category>
		<category><![CDATA[merlin mann]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[thunderbird]]></category>
		<category><![CDATA[twitter]]></category>
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		<guid isPermaLink="false">http://quixoticquisling.com/?p=536</guid>
		<description><![CDATA[Happy new half-year! Back in January I made a resolution to leave my inbox empty every night. I have partially succeeded. It&#8217;s forcing me to make those little decisions. It&#8217;s a lot more manageable. Hooray! At times I&#8217;ve let it slip. But there&#8217;s no use feeling any guilt over it. Guilt won&#8217;t motivate me, it [...]]]></description>
			<content:encoded><![CDATA[<p>Happy new half-year!</p>
<p>Back in January I made a <a href="http://quixoticquisling.com/2008/12/my-new-years-resolution-white-inbox-every-night/">resolution to leave my inbox empty every night</a>. I have partially succeeded. It&#8217;s forcing me to make those little decisions. It&#8217;s a lot more manageable. Hooray!</p>
<p>At times I&#8217;ve let it slip. But there&#8217;s no use feeling any guilt over it. Guilt won&#8217;t motivate me, it won&#8217;t fix anything and it&#8217;s never the right response to ANYTHING. It&#8217;s probably better to feel total, utter freedom. FREEDOM. Try it.</p>
<p>The overall point is I CARE about my work and the promises I make. The act of giving out an email address carries responsibilities. If the inbox were to flood to a river of unanswered messages, <a href="http://www.npr.org/templates/story/story.php?storyId=14032271&amp;ft=1&amp;f=1006">bacn</a> and spam, it would be time to rethink my involvement. Merlin Mann wrote a good piece about the <a href="http://www.43folders.com/2008/12/09/pretending">high cost of pretending</a>. It&#8217;s well worth a read. For instance, if you&#8217;re going on holiday why make a weak promise about your email backlog if you just can&#8217;t keep it?</p>
<p>I also like <a href="http://www-cs-faculty.stanford.edu/~knuth/email.html">Donald Knuth&#8217;s stance on email</a> (total abstention so he can have the time to write huge books about algorithms).</p>
<p>I am continuing with email but those guys have taught me it should be a deliberate decision, not a default. Most of it is up to me because on a positive note, I am totally at one with my <a href="http://www.mozilla-europe.org/en/products/thunderbird/">Thunderbird</a> email software. I have customised every square millimetre to my little foibles. (We all have little foibles.) It runs locally so there is a minimum lag between my commands and its obedience. It will always be quicker than Gmail&#8217;s web interface, for instance. Thunderbird engenders super slick sensations of being highly-effective which I then transmute into reality.</p>
<p>By contrast, I dislike these pseudo-email systems that are creeping in. By that I mean direct messaging on any social site which is a bit like email but doesn&#8217;t let you DO STUFF to it. Facebook messages are pretty awful. The interface is clunky. I need to archive things out of sight and it&#8217;s not possible. I&#8217;m left with a river of everything. I think it probably reinforces bad habits for people. Don&#8217;t even mention auto-filtering, that&#8217;s nowhere. As for the volume of messages, if you don&#8217;t respond to an event you&#8217;ll get every single mass broadcast related to that event.</p>
<p>I can&#8217;t turn off Facebook direct messages but I do want people to be able to contact me. So next to my face I&#8217;ve written &#8220;If you are thinking of sending me a private message, I will respond far more quickly to proper email. Just saying.&#8221;. Let&#8217;s hope it doesn&#8217;t sound too arsey. I just want my every action to be gilded with quality feelings for all involved.</p>
<p>Twitter direct messages are OK I guess. You can&#8217;t DO STUFF with them. (Scoble <a href="http://scobleizer.com/2008/12/06/10-reasons-why-twitter-direct-messages-suck-and-so-do-facebooks/">listed</a> the stuff.) But at least they&#8217;re 140 characters long or less &#8211; you can express anything with that! Well, nearly.</p>
<p>Anything more interactive deserves a wiki or a Google Doc. (Or a <a href="http://wave.google.com">Wave</a> but that isn&#8217;t available yet.)</p>
<p>Or a good old phone chat.</p>
<p>Maybe even a face-to-face meet-up.</p>
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		<title>My New Year&#8217;s Resolution &#8211; White Inbox Every Night</title>
		<link>http://quixoticquisling.com/2008/12/my-new-years-resolution-white-inbox-every-night/</link>
		<comments>http://quixoticquisling.com/2008/12/my-new-years-resolution-white-inbox-every-night/#comments</comments>
		<pubDate>Wed, 31 Dec 2008 20:14:59 +0000</pubDate>
		<dc:creator>Carl Morris</dc:creator>
				<category><![CDATA[business]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[gtd]]></category>
		<category><![CDATA[resolutions]]></category>
		<category><![CDATA[thunderbird]]></category>

		<guid isPermaLink="false">http://www.quixoticquisling.com/?p=282</guid>
		<description><![CDATA[I&#8217;m setting myself a few New Year&#8217;s Resolutions for 2009. They&#8217;ll also be New Years&#8217; Resolutions. Note the apostrophe placement because some of these things are just too good for only one year. One of them relates to email. Email is a blessing and a curse for me. Recently &#8211; OK, for the last few [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m setting myself a few New Year&#8217;s Resolutions for 2009.</p>
<p>They&#8217;ll also be New Years&#8217; Resolutions. Note the apostrophe placement because some of these things are just too good for only one year.</p>
<p>One of them relates to email.</p>
<p>Email is a blessing and a curse for me. Recently &#8211; OK, for the last few years actually &#8211; I&#8217;ve been trying to reform my approach to it in order to get more and better stuff done in a working day.</p>
<p>Some of this includes</p>
<ul>
<li>Not &#8220;living&#8221; in email (because it takes me away from project domain into message domain)</li>
<li>Processing it all in one big batch, two or three times a day where possible</li>
<li>Then while I am looking at it, deleting junk and spam on sight</li>
<li>Ditching fiddly folders and just using one archive folder because search is all you need</li>
<li>Transferring stuff to a paper to-do list or some more appropriate medium</li>
<li>Phoning people instead</li>
</ul>
<p>Additionally</p>
<ul>
<li>I use <a href="http://www.mozilla.com/en-US/thunderbird/">Thunderbird</a> so to speed things up I&#8217;ve got <a href="http://extensions.hesslow.se/extension/4/Quicktext/">Quicktext</a> (for quick fire templates of readymade &#8220;cheat&#8221; replies) and <a href="http://www.chuonthis.com/extensions/buttons.php">Buttons</a> so I can have a lovely massive &#8220;Archive this!&#8221; button (like the one in Gmail).</li>
</ul>
<p>So aptly enough, I just spotted <a href="http://twitter.com/billt/status/1088494678">this tweet</a> on Twitter from <a href="http://twitter.com/billt">@billt</a> and <a href="http://twitter.com/suw">@suw</a> linking to a <a href="http://www.cy.pledgebank.com/tidyinbox">new pledge on Pledgebank</a> (built by <a href="http://www.mysociety.org/">mySociety</a> who are doing several rather neat things with the web).</p>
<p>I had no problem with the spirit of the pledge. Email was designed for sending and receiving messages. It is not a to-do list &#8211; it wasn&#8217;t designed for that.</p>
<p>Now and again though there could be a day when I&#8217;d need the freedom NOT to check email, so I was initially reluctant to sign.</p>
<p>Then I realised, with some <a href="http://twitter.com/Suw/status/1088530756">prompting</a>, that this was about <em>inbox</em> rather than pop box. The distinction is important. In other words, if I don&#8217;t want to look at email for one day (which is possible and desirable once in a while!), then I can keep to the pledge by not downloading any email at all.</p>
<p>Here we go.</p>
<p>Between you and me I&#8217;ll be keeping the pledge whether or not they hit the target number of signatures. But if you fancy joining me &#8211; or rather, us, because in this wired world you might as well take full advantage of sincere encouragement on offer from absolute strangers &#8211; then you can <a href="http://www.cy.pledgebank.com/tidyinbox">sign up</a>.</p>
<p>I&#8217;ll probably be spending less time on email now, somewhat freeing me to make curries and also visit new places. Incidentally, both of these plans form the essence of a couple of other resolutions.</p>
<p>The Pledgebank system just sent me an email &#8211; to confirm my signature on the pledge. Which is a rather apt but not entirely helpful start&#8230;</p>
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